The Customer Experience

Success Stories

“My previous broker did not know the answers to my questions and always had to call me back. Time is of the essence. An employee might have a health issue or their bills are piling up and need to get paid and the employee reimbursed. CCBISI has been extremely responsive to my needs.”
- Benefits Manager, Software Company

Current Legislation

Grandfathered Health Plans

Resources • Success Stories

What Makes Our Clients Successful?

“After performing a comprehensive analysis of our existing employee benefits plan, and a thorough market survey, CCBISI presented programs that met all of our specifications and reduced our overall employee benefit program outlay by more than 20%. CCBISI has consistently demonstrated in-depth and up-to-date knowledge of the employee benefits field.”
- Human Resource Director, Medical Center

"My previous broker did not know the answers to my questions and always had to call me back. Time is of the essence. An employee might have a health issue or their bills are piling up and need to get paid and the employee reimbursed. CCBISI has been extremely responsive to my needs."
- Benefits Manager, Software Company

"The people at CCBISI are very responsive, personable, and thorough in what they do. They do not make mistakes. CCBISI saves me a lot of time."
- Human Resource Manager, Internet Service Provider

"CCBISI goes beyond the call for customer service. I deal with the people at CCBISI directly. They do not pass me off to the benefits companies. Their quality is excellent. I could not do my job without them."
- Human Resource Director, Pharmaceutical Company

“Changing employee benefits is a trying time for any company. CCBISI’s diligent effort, continuous support, and prompt attention to detail made a substantial difference. This change has allowed for increased moral morale and generated a sense of security for our employees. CCBISI’s role in the process has been essential to the success of the end result."
- Benefits Manager, Computer Retail Company

“Our company was interested in adding a second HMO to our list of health insurance plans for our employees. CCBISI handled all of our transactions in a fast and efficient manner. Their low pressure salesmanship and professional mannerisms won them our trust. They even attended our 3:00 a.m. employee meeting to make sure that our employees understood the new health plan.”
- Personnel Administrator, Waste Management Company

“Many people talk about good customer service. Unfortunately, few deliver. I am extremely pleased that we developed a relationship with CCBISI, a company that is dedicated to customer service."
- Human Resource Manager, Compensation Provider